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Your Frequently Asked Question

DEW is a new kind of Disinfectant, it contains NO harsh chemicals at all, yet it provides the very best and safest protection for your family, your pets and your plants. To help you appreciate the ‘whys’ and the ‘hows’ of this wonderful range of products, we have compiled the following FAQs.

1. Why does DEW have a slight smell of bleach?

One of the constituents of DEW is Hypochlorous acid, which, when it reacts with oxygen in the air gives off a tiny amount of free active chlorine, which is what you can smell.

2. What is DEW?

DEW is an environmentally friendly, safe, human body compatible, disinfectant that is highly effective at killing bacteria, viruses and fungi.

3. What is DEW made of?

DEW is mainly water, in fact, in it’s concentrated form, it is 99.7% water, the other constituents are salt (Sodium Chloride) 0.25% and the active ingredient, Hypochlorous Acid 0.05%.

4. What is Hypochlorous Acid?

Hypochlorous Acid is the substance our bodies produce to fight infection, so it’s germ killing properties are well known, understood and because it is something our own bodies produce, it represents a minimal risk to Humans.

5. How is DEW made?

DEW is made by ‘electrolysing’ a solution of de-ionised water and high purity salt (Sodium Chloride) i.e. passing an electric current through the solution.

6. Are there any toxic chemicals in DEW?

No, not in the concentration in which the product is supplied. DEW complies with the requirements of the European Biocide Regulation EU528/2012 Product Types 1-5, which means it is deemed not to be harmful to Humans, Animals or Plants and it has been tested to BS EN 901 as being fit for human consumption in drinking water.

7. How effective is DEW?

Tests in compliance with EU Regulations show that DEW is 99.995% effective at killing bacteria, viruses and fungi.

8. How does DEW work?

Put simply; when DEW (electrolysed water) comes into contact with a bacteria or virus, it causes an imbalance on the cell surface, breaking down its defences and rendering it harmless. For typical applications DEW will perform 30 times faster than the best household bleach, without endangering anyone.

9. Where can DEW be used?

DEW is the most versatile of all disinfectants. Since it is highly effective at killing bacteria, viruses and fungi, without damaging environment and it is entirely human compatible, it can be used almost everywhere where disinfection or sanitisation is required.

10. Does DEW leave behind any film or residue?

DEW leaves NO residue, in fact it destroys biofilm and hormonal residues, then simply evaporates.

11. Is DEW safe to drink?

The short answer is YES, provided it is being used as directed to disinfect water. In 2015 Electrolysed water was approved by the Secretary of State under regulation 31 of the Water Supply (Water Quality) Regulations 2000 for use in public water supplies.

12. What should I do if DEW get into my eyes?

DEW is not going to harm you, simply rinse well with tap water.

13. What happens if I inhale DEW?

Nothing; no harm will come to you, your animals or your children. Once DEW is in the air that you breath, it kills the bacteria, viruses spores and pollen, so that it actually provides relief for those suffering with certain respiratory ailments.

14. How quickly does DEW work?

DEW Disinfect will achieve a 99.995% reduction in bacteria in less than 30 seconds.

15. What’s the best place to store DEW?

DEW is best kept in a cool dark place and in its original container.

16. How long can I keep DEW before it stops working?

Use within 12 months of purchase. If kept as recommended, DEW will remain active for at least 6 months after opening, maybe even longer. Keep away from sunlight, avoid storing in a hot place or leaving open-to-the-air which will cause DEW to degrade over a shorter period. Avoid repeatedly opening and closing the spray or refill bottles. Best practice is to use the sprays until empty then refill.

17. Can I use DEW like Dettol to treat an open wound?

Although DEW has not been registered as a ‘Medical Device’, independent tests show that, in addition to killing the bacteria likely to cause an infection, the reactive oxygen in DEW stimulates DNA synthesis and cell division, accelerating the repair of the wound.

18. Can I use any existing trigger spray bottles that i have and refill with 'Dew Concentrate' so i am reducing my plastic use?

Although we as a company are focused on reducing the use of plastic through re-using our own trigger sprays etc. we cannot recommend using other companies containers, as we do not know what chemicals are in their products and how they would react or compromise the effectiveness of our products.

19. Where can I use Dew Superclean on my car?

Dew Superclean can be used for almost everything, paintwork, windscreens, alloy wheels, upholstery, carpet and trim; it can even be used to clean suspension, other mechanical parts & alloy wheels. The only surface where caution should be exercised is on exposed aluminium. This is very uncommon on cars but care should be taken where this type of protective coating has been compromised as a result of some kind of physical damage.